Shipping policy

Disclaimer

A garment from time to time may have very slight variations in patterns/colours due to availability of materials at the time. All garments are hand produced and therefore all measurements are approximations. A lot of our garments are hand embroidered and therefore fragile in their use. Stones, beads or sequins being displaced cannot be deemed as a defect in the garment received as this is caused by the nature of the work.

Care

As our garments are delicate in nature, we would suggest that they are very gently hand washed only (we do not accept responsibility for any damage caused during washing/drying) - do not dry clean/tumble dry or wash with other garments.

To rid creases they should be very gently hand steamed (using a low powered/low heat setting hand steamer).

Shipment

• The customer is responsible for payment of any customs, duties, taxes, or other charges imposed by the customs department of their country.
• The customer is responsible for making sure the address they provide at the time of sale is accurate and complete, including all necessary information (including apartment or unit number) for the shipment to be successfully delivered by the shipping company.
• If the customer does not provide the accurate or complete address and the shipment cannot be delivered or is returned, the customer will be responsible for paying the shipping fees to re-ship the goods.